Question 1

Is my data secure? Where is it stored?

Accepted Answer

Your documents are stored exclusively in Germany (ISO-27001 certified data centers). Paperarchive uses 256-bit AES encryption - the same standard used by banks. Your data never leaves the EU, and Paperarchive is fully GDPR compliant. You can export or delete everything anytime.

Question 2

How much does it cost?

Accepted Answer

12/month or 149/year (save 17%). Everything included - no tiers, no locked features. Start with a 30-day free trial, full access, no credit card required. After the trial, you can subscribe or stay on the free tier with 100 documents.

Question 3

What happens after the 30-day trial?

Accepted Answer

You'll be reminded before your trial ends. Subscribe to keep unlimited documents and all features, or stay on the free tier with your 100 most important documents. No pressure, no automatic charges - I'll help you choose what to keep if you downgrade.

Question 4

What are Spaces?

Accepted Answer

Spaces let you separate different areas of your life - Business, Family, Property, etc. - while keeping everything in one app. Your freelance invoices stay separate from your kids' school forms, but you can search across all of them. You can also invite others to collaborate in a shared space. All spaces are included in the paid plan.

Question 5

Can I share my documents with others?

Accepted Answer

Yes! With Shared Spaces you can invite family members, colleagues, or your tax consultant to collaborate on documents. Each member gets a role (Owner, Editor, or Viewer) so you control who can upload, edit, or just view. Invitations are sent via email and all data stays encrypted in Germany.

Question 6

Is Paperarchive GoBD-compliant?

Accepted Answer

Yes. You can enable archiving mode per space to meet the requirements of GoBD (HGB 257, AO 147). This includes automatic retention periods (6 or 10 years), integrity hashing, a full audit trail, and deletion protection during the retention period. Perfect for freelancers and small business owners in Germany.

Question 7

I already use Dropbox/Google Drive. Can I switch to Paperarchive?

Accepted Answer

Yes! Paperarchive works alongside or replaces your existing cloud storage. Bulk-upload your documents and Paperarchive categorizes them automatically. Unlike basic storage, Paperarchive gives you intelligent document management. Most people migrate in under an hour. Need help? Email me and I'll assist personally.

Question 8

How does Paperarchive help me go paperless?

Accepted Answer

Paperarchive makes going paperless effortless. Scan or photograph any paper document with your phone, upload it to Paperarchive, and toss the paper. The OCR technology makes everything searchable, automatic categorization keeps it organized, and you'll find anything in seconds. Perfect for freelancers, families, and anyone managing both business and personal documents.

Question 9

What if I want to leave? Can I export my data?

Accepted Answer

Absolutely. Export all your documents and metadata anytime with one click. No lock-in, no tricks. Your data is yours - Paperarchive just helps you organize it.

Question 10

How does the automatic organization work?

Accepted Answer

Upload a document. Paperarchive reads the content (OCR for scans), identifies what it is, extracts key data (dates, amounts, senders), and files it automatically. You can adjust or override anytime. The system learns from your corrections - most users see 90%+ accuracy within a week.

Question 11

What file types are supported?

Accepted Answer

PDFs, images (JPG, PNG), and Office documents (Word, Excel, PowerPoint). This covers virtually all typical documents: invoices, contracts, receipts, scans, spreadsheets, and presentations. More formats are being added based on feedback - let me know what you need.

Question 12

What if I need help?

Accepted Answer

Check out the Help Center at paperarchive.io/docs - you'll find guides for every feature, step-by-step tutorials, and answers to common questions. Can't find what you need? Email support@paperarchive.io - as the solo founder, I personally read and respond to every message within 24 hours (usually faster).

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